Privacy

Privacy policy

Kraak de Kist respects your privacy and ensures that your personal data is treated confidentially.

This is a translation of our Dutch privacy policy. In the event of any discrepancy, the Dutch version prevails.

Your privacy matters

This privacy policy applies to all personal data that Kraak de Kist processes from its customers and website visitors.
Chamber of Commerce (KvK) no.: 83299653  ·  VAT no.: NL862819726B01  ·  Email: info@kraakdekist.nl

1

1. Who we are

Kraak de Kist (Denderend v.o.f. - Kraakdekist.nl) is responsible for the processing of personal data as described in this privacy policy.

Kraak de Kist is established at De Halte 219, 6711 NZ Ede and is registered with the Netherlands Chamber of Commerce (KvK) under number 83299653. VAT number: NL862819726B01.

If you have any questions about this privacy policy, you can contact us at info@kraakdekist.nl or by phone on +31 (0)318-250022.

2

2. What data we collect

Kraak de Kist processes personal data because you use our services and/or because you provide it to us yourself. Below is an overview:

  • •

    First and last name

  • •

    Address details (for delivery and collection of game materials)

  • •

    Phone number

  • •

    Email address

  • •

    Company name and Chamber of Commerce (KvK) number (for business bookings)

  • •

    Payment details

  • •

    Data about your activity on our website (via cookies)

3

3. Why we collect data

Kraak de Kist processes your personal data for the following purposes:

  • •

    Handling your booking and payment

  • •

    Sending game materials or arranging a collection appointment

  • •

    Being able to call or email you if this is necessary to provide our services

  • •

    Informing you about changes to our services

  • •

    Sending confirmations, invoices and reminders

  • •

    Handling quote requests

4

4. How long we keep data

Kraak de Kist does not keep your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected.

Booking data is kept for the statutory retention period of 7 years required by the Dutch Tax Administration.

Contact details used for marketing purposes are deleted as soon as you unsubscribe from newsletters or are no longer a customer.

5

5. Sharing with third parties

Kraak de Kist does not sell your data to third parties and will only provide it where this is necessary for the performance of our agreement with you or to comply with a legal obligation.

We use Mollie to process payments. Mollie only receives the data necessary to process your payment.

We use Resend to send emails. Resend processes your email address solely on our behalf.

With companies that process your data on our behalf, we conclude a data processing agreement to ensure the same level of security and confidentiality of your data.

6

6. Cookies

Kraak de Kist uses functional and analytical cookies to make the website work properly and to analyse its use.

In addition, we store in our own (first-party) cookies the channel through which you found our website, for example a search engine, an advertisement or a QR code, together with a randomly generated visitor number. This allows us to keep our own anonymous visitor statistics and to link an enquiry or booking internally to the correct source. We do not store IP addresses in the process; this information cannot be traced back to you and is not shared with third parties.

A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete all information previously stored via your browser settings.

7

7. Your rights

You have the right to access, correct or delete your personal data. You also have the right to withdraw any consent you have given for data processing or to object to the processing of your personal data. You can send a request for access, correction, deletion or data transfer to info@kraakdekist.nl.

  • •

    Right of access to your personal data

  • •

    Right to rectification of inaccurate data

  • •

    Right to erasure of your data

  • •

    Right to restriction of processing

  • •

    Right to object to processing

  • •

    Right to data portability

8

8. Security

Kraak de Kist takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised alteration.

Our website uses a trusted SSL certificate. This ensures that your personal data is transmitted in encrypted form.

If you feel that your data is not properly secured or there are indications of misuse, please contact us at info@kraakdekist.nl.

9

9. Complaints

Do you have a complaint about the processing of your personal data? Then we ask you to contact us directly.

You always have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), the supervisory authority for privacy protection.

10

10. Changes

Kraak de Kist may amend this privacy policy. New versions will always be published on the website. We recommend that you consult this policy regularly so that you stay informed of any changes.

This privacy policy was last amended on 1 January 2024.

Questions about your privacy?

Feel free to get in touch if you have any questions about how we handle your personal data.

Get in touch
Last updated: January 2024  ·  Kraak de Kist  ·  Ede